EZ Detangler & Covid-19

At EZ Detangler Brush we like to keep it transparent with our customers. 
This Page is made to keep you update to date with how COVID-19 may have impacted your order placed in April. 

As a reminder, our shipping times to the US is generally:
 United States 18-22 Business Days
 Outside United States 20-26 Business Days


Due to the current customs backlog, your order may take up to 14 additional days to be delivered.

We are doing our best to ensure your order arrives at customs as soon as possible to minimize this waiting period, but, ultimately it is beyond our control.

When tracking your order, you may see the following message 
"In Transit LOS ANGELES - UNITED STATES OF AMERICA -> Arrived at AIRPORT of Destination,Custom clearance in processing."

Most of the delays are happening between this and the sorting facilities as we. have seen. increasing number of confirmed COVID-19 cases in postal service workers.  

The team at EZ Detangler Brush would like to thank you for your continued patience and we would like reassure you that all packages out in that time period has been shipped out and in transit.

We once again apologize for this delay and we sincerely hope you and your family is keeping safe during this time.

If you have any questions, please don't hesitate to contact our support team.